SHIPPING POLICY

Last Updated: July 7, 2026

1. Order Processing

All Yoraken Studio products are handcrafted and made to order.

Orders are typically processed within 2–5 business days before shipment.

During holidays, product launches, or periods of high demand, processing times may be slightly longer.

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2. Shipping Times

Estimated delivery times:

• United States: 8–14 business days
• Canada: 8–14 business days
• Europe: 8–14 business days
• United Kingdom: 8–14 business days
• Australia & New Zealand: 8–14 business days

Shipping times are estimates and may vary due to customs processing, weather conditions, or courier delays.

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3. Order Tracking

Every order includes a tracking number.

Tracking information is emailed once your order has been shipped.

Please allow 24–72 hours for tracking information to become active after shipment.

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4. Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their local authorities.

Yoraken Studio is not responsible for delays caused by customs clearance.

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5. Address Changes

Please contact us within 12 hours after placing your order if you need to update your shipping address.

Once an order has been shipped, we cannot guarantee address modifications.

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6. Lost or Delayed Packages

If your tracking shows no movement for 30 business days after shipment, please contact us.

We will work with the shipping carrier to investigate the shipment and provide an appropriate resolution.

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7. Delivered Orders

Once a package has been marked as Delivered by the carrier, responsibility for the shipment transfers to the customer.

If you believe your package has been stolen after delivery, please contact your local courier and local authorities first.

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8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Orders returned because of an incorrect or incomplete shipping address may require an additional shipping fee for reshipment.

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9. Force Majeure

Yoraken Studio shall not be responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

• severe weather
• customs inspections
• transportation disruptions
• strikes
• natural disasters
• global supply chain interruptions

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10. Contact

For shipping-related questions, contact:

Email: bogutanas@gmail.com